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Why doesn’t anybody copy Apple?

Apple’s products are the envy of the world. They have been spectacularly successful and are widely imitated, if not copied. The expectation that precedes a new Apple product launch is only matched by the expectation of the replication of those products by competitors.

This cycle of product mimicry was succinctly summarized by Marc Andreessen regarding a rumored Apple TV product:

And once the television launches, everyone will scramble to copy it. ”There’s a pattern in our industry, Apple crystallizes the product, and the minute Apple crystallizes it, then everyone knows how to compete.”

This idea that the basis of competition is set by Apple and then the race is on to climb the trajectory of improvement is so well understood that it’s axiomatic: “It’s just the way things are.” Apple releases a product that defines a category or disrupts an industry and it becomes obvious what needs to be built.

But what I wonder is why there isn’t a desire to copy Apple’s product creation process. Why isn’t the catalyst for a new category or disruption put forward by another company? More precisely, why isn’t there another company which consistently re-defines categories and repeatedly, predictably even, re-defines how technology is used.

Put another way: Why is it that everyone wants to copy Apple’s products but nobody wants to copy being Apple?

Note that I don’t suggest that there isn’t a capability to copy. It may or may not be possible, but capability comes after desire and without desire there can be no capability. What I’m suggesting is that there isn’t a desire to “be like Apple”. If there were a desire, we would be seeing a massive search and debate into what makes Apple successful. Management consultants would be pounding the pavement pitching the “Apple way”. Wall Street would be sizing up companies to a standard of “Apple-ness” and rewarding those who conform and punishing those who don’t.

None of this is happening. I can think of two reasons why:

  1. Apple is not to be imitated because it’s not worth copying. I.e. Apple is not a successful company.
  2. Apple is successful but Apple cannot be copied because its success is a magical process involving sorcery.

There is a great deal of evidence for the first hypothesis. The idea of Apple being successful is not something reflected in its stock price. Being valued at a lower P/E ratio than its competitors, and indeed lower than the average company in the S&P 500, indicates that to whatever degree Apple was successful in the past, it’s not seen by the vast majority of observers as successful in the future (no matter when you choose to make this observation).

Why should one bother copying Apple if it results in being punished with a low valuation? You work really hard at innovation and then that innovation becomes commoditized very quickly. Why should one bother?

And yet if we look outside the investor community, especially if we ask operational managers and entrepreneurs, there are some who would say that Apple is actually a success story. However, when asking innovation practitioners what makes Apple successful the answers regarding the causality of this success border on the mythical. Answers which reference “skills”, “culture” and “teams” abound. The culmination of this hypothesis is the “chief-sorcerer” theory of success which places one magician in charge of casting all the right spells. These resource-defined explanations are unsatisfactory because they are vague. Without specificity they don’t help us understand why they can’t be copied.

But what about Apple’s own opinion of what makes it tick?

Bill C. Shope: How do we think about Apple’s culture of innovation today?

Timothy D. Cook: Innovation is deeply embedded in Apple’s culture. The boldness, the ambition, the belief that there are no limits, the desire among our people to not just make good products [but to] make the very best products in the world. It’s in the values. It’s in the DNA of the company.

Now if you look at some essentials for innovation, there is no formula.
If there was a formula, there would be a lot of companies that have a lot of money that would gone out and bought their ability to innovate.

Some of the essentials for us are skills and leadership. Apple is in a very unique, and, in my view, unrivaled position because Apple has skills in software, in hardware, and in services.

[…] arguably, where you can innovate in hardware, [where] you can innovate in software, [where] you can innovate in services; the real magic happens at the intersection of these.

And you know, the iPad is very magical. And it’s exactly because our company was doing all of those things. And so for many years this idea … [which] some people call vertical integration, … it was out of favor. People thought it was kind of crazy. And we never did.

And so through all of those years, we continued to build. And these skills, this isn’t something you can just go write a check for. This is something that you work decades for. Building this experience. And so I think we bring that. I think we’re unique in that. I think we’re unrivaled in that. I think there are people trying desperately to catch up in that. And I think they’re finding that it’s not so easy to do.

Tim Cook refers to integration and a great team as unique Apple advantages (but also note the references to magic and belief.) It’s a better explanation but it is still hard to understand why nobody copies this approach. Integration is something that can take a long time, but it is possible with a Herculean effort. A few companies are starting to make moves in that direction (e.g. Microsoft.) But efforts are half-hearted. There is no “move the Earth” panic to become an integrated company from Samsung, Google or Microsoft.

Maybe others haven’t quite balanced both the cost and the benefit of being Apple. It’s clearly still mysterious and unclear why one would want to do this. It’s much easier to use what you already have and how you operate to copy what Apple produces rather than how they produce it.

My own suspicion is that Apple is more aware of what makes it special than they are letting on. In other words, I believe that Apple is self aware but being careful not to share what it knows. However, as Tim points out, it’s not a formula. There is no silver bullet, no single trick.

It’s complex, it’s subtle, it defies explanation but it’s not magic. It’s a process that requires a degree of faith and fortitude. It’s collecting but ignoring data and trusting judgement when data tells you to move in a different direction. It’s a lot of willful rejection of conventional wisdom. It’s asymmetric approaches to competition. It’s art as much as science. And most of all, it’s a lot of mind-numbing polishing while trusting that only by doing great work is survival even possible.

  • the Ugly Truth

    “Culture” cannot be copied. It flourishes and can fade away over time…

  • http://fundless-sponsor.blogspot.com/ Capitalistic

    It’s difficult to imitate Apple, not because they are special, but because they have fiercely loyal customers. The one thing I learned from Steve Jobs is to focus on KEEPING your customers.

  • James Katt

    Apple is also THE MOST HIGHLY FOCUSED company in the world. It has only a few products. Any company that wants to be like Apple will have to get rid of most of its products and focus only on a very few products. Think about Sony getting rid of multitudes of its products and developing only 3 televisions, 3 computers, 3 cameras, etc. That would be impossible for Sony or Samsung or HP or Microsoft to even contemplate.

    Apple also has the flattest management system of any large company. It works like a startup. Any company trying to copy the Apple way would have to get rid of a large number of political layers of management – each with their own warring kingdoms who don’t talk with each other. There is a huge reluctance on each division to do this at Microsoft, HP, Samsung, Sony, etc. At Apple, every team leader communicates with each other and Tim Cook each week so that everyone is on the same page.

    Apple also has the harshest responsibilities for its vice presidents. Each is completely responsible for the failures of their division. Failure is not an option. Only the best survive. Changing this harsh leadership environment is extremely difficult when the division leaders of other companies want to be fat and have perpetual jobs and teflon jackets to ward off failures. Look at how often people at Microsoft fail and aren’t fired.

    Apple also is not driven by profit – it is driven to make the absolute best products in the world. This is difficult to accomplish in other companies where the profit/loss statement is king – and mediocre products are shipped to attend to profit and loss.

    Apple is also drive by the customer experience. Other companies forget about the customer as soon as the customer buys product. Google’s customers are advertisers, not its users. Its users are products. Microsoft’s primary customer are large corporations, not individuals.

    Etc. Etc.

    • Sacto_Joe

      Apple’s stable of products will continue to grow, perhaps more quickly than people suspect. But it will always be focused tightly on their core competency, which is computer hardware and software.

  • http://rip-ragged.com/dross Raymond Meyers

    To summarize, briefly, the reason nobody copies Apple is because it involves thinking. Thinking is hard.

  • http://twitter.com/WalterMilliken Walter Milliken

    I *really* wish I could find the reference (maybe someone else here will recognize it and know where it came from), but I remember reading a study sometime in the last year or so about a social computer simulation that included innovators/explorers (which tried new strategies) and copiers (which generally used whatever strategy they saw nearby that was apparently successful).

    The interesting result (as I remember it) was that the socially optimal mix was very few innovator/explorers, and many copiers, since the innovators failed frequently and thus wasted resources, so the most successful society as a whole benefited by having just enough innovators to eventually find new, more successful strategies, and every one else simply copied them. Perhaps subconsciously people understand this and thus most companies want to be copiers (both avoiding the risks and reaping the benefits). Samsung looks like a perfect example of this.

    Google, interestingly, seems to fall into the explorer category, but they don’t seem as good at picking and exploiting successful strategies as Apple — Google’s only done it once, really.

    Perhaps we’re talking about not just looking for genius and exploiting it, but combining it with a second kind of genius, in recognizing what is actually useful and workable, and not just cool — a failing I’ve seen many times in the tech world, and especially with highly innovative people. Google follows a familiar pattern to me here — they like cool toys, and thing everyone else should like them too. Somehow Apple gets past this barrier and picks out the cool toys that are also the useful ones for real people.

  • Observer

    “Why doesn’t anybody copy Apple?”

    While some industry players do copy parts of Apple’s business model, the hint to answer the title question is “why species have different strategies for survival?”

    Why Apple did not copy Microsoft in 1990s? Assumption that the best survival strategy is to analyze and to copy someone successful is an assumption of an analyst.

  • arnaud

    Apple seems very strong in C-K theory innovation : exploring
    technical frontiers while dreaming of impossible products
    http://en.wikipedia.org/wiki/C-K_theory

    which is similar to say they are stronger in Breakthrough
    innovation, others in Iterative innovation.

    Obviously they have an original relationship with money and
    with power inside the company
    I would compare them as the 2nd generation of a
    industrial-revolution family business :
    - They have the means of their freeedom : savings,
    knowlege of their business, technology, culture
    - Yet they still have strong will, identity

    Others, if big, are money driven. If small they lack
    ressources. And as for state of mind, how could one ‘decide’ to become like this ?

    I would also say, that others companies may see the bigger risk as failing
    financially, while apple may see the bigger risk as failing to have impact.
    (and, I could elaborate, I think one of the strongest thing
    putting people on opposite sides, is when they have a different view of what
    the bigger risk is, opposite ‘null hypothesis’)

    • smalM

      “They are going into all technologies”

      “I don’t know in which direction to go so I go to all directions at once” isn’t a strategy, it’s Google’s lack of strategy.

      • arnaud

        With the eye of C-K theory (link above), apple has enabled the once “crazy concept” of a mobile tablet great for web etc., by pushing the limits of glass, touch, UI / UX as a technology, power consumption (OS, chip)…

        Similarly, Google could create other breakthrough innovations than Search, that “define a category and disrupt an industry”. For example, taking “crazy concepts” (C) like network-based Word Processing”, “get rid of passwords” to mainstream, by pushing technologies, knowledge (K) in mobile & tablets (know/own android), in browsers (for example local caching), in mass-cloud-storage… Others would copy..

        In terms of “being integrated corp.”,
        wouldn’t this require mostly that the (C) guy can challenge and work in privileged manner with (K) guys ? Belonging to the same capitalistic group with some shared vision could be enough, especially when all affiliates have high R&D budgets ?

  • http://www.desinle.com/ Desinle

    It is never possible to copy being Apple, it is the core of a company that will be developed by unknow circumstances throughout any companies history.. So it is impossible to ever copy apple, or any other company..

  • http://twitter.com/wanha Antti Vanhanen

    I believe Nalini and Poke already alluded to this, but when we admire someone or what they have, we usually don’t want to *become* them, only figure out a way to get what they have. We are not willing to change our underlying values and priorities. We only want to learn the methods or shortcuts to give us those same results. This approach detaches us from the internal creation process where the magic happens, and while we can copy a final product to a relatively high degree, it does not allow us visibility into the process how that final product originally came to exist or how to apply that process in new situations.

    • sy69

      There is a third way: figure out a way to get what they have but do so by employing different principles.

      That’s actually Apple’s way.

      Steve didn’t beat IBM by mimicking anything they did, nor will Apple one day be beaten by anyone mimicking Apple.

  • Jerome

    The answer is: “why bother?”. Copying is risk-free. Outsourcing innovation to Apple is not only highly profitable, but also without any risk whatsoever. Just position yourself as a fast follower, like Samsung. Wait for Apple to pave the road, let them do the hard work, let them have the risk of stumbling or even failing.

    Once Apple’s product has proven to be viable, profitable and successful – commoditise it. Make it cheaper. Reap profits. It’s like picking up money lying on the street.

    Who of the commodity PC manufacturers would have had the balls to carve a notebook case out of block of aluminium? Capacitive touch screens? Glass? That’s crazy! Expensive! People want cheap! You would have been laughed out of your job at Dell or HP with such a proposal.

    Let Apple do it. If successful, just copy. Reap where you haven’t sowed. That’s what investors love: risk-free tailgating.

    • SuperMatt

      Until we fix the legal system governing patents, this will be true. It’s a crying shame that Samsung was convicted of copying Apple and their penalty was only $1 billion, and they keep selling the infringing products. Justice delayed is justice denied.

  • Matthew S

    It seems you contradict yourself slightly:

    “Apple is not to be imitated because it’s not worth copying. I.e. Apple is not a successful company. Why should one bother copying Apple if it results in being punished with a low valuation”

    BUT

    You hinted briefly in podcast #72 “bingewatch” about taking AAPL private because Wall Street can’t value AAPL properly and it makes too much money to not have someone else interested in owning their profits. I argue that its a question of when, not if, someone finally takes AAPL private simply because they are too profitable and massively undervalued.

    When they are taken private next week or next year, won’t that invalidate your first reason of why they are not copied?

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  • Sander van der Wal

    There could be a lot of companies much smaller than Apple that are working is very much the same way. The difference is that in a small company the owner can do most things himself, or with a few handpicked employees/business partners.

    To put a bit of flesh on these bones, look at the Televue company, a maker of astronomical eyepieces with huge fields of view without optical abberations. That was disruptive at the time they introduced them, eyepieces with big fields had lots of abberations, or they had small fields. These eyepieces are also setting the standard in the field.

    Granted, astronomical eyepieces are very much a niche market.

  • http://twitter.com/Eric_WVGG Eric Jacobsen

    Beyond all the cultural/philosophical reasons, Apple has one very real, nearly insurmountable advantage that gets overlooked all the time: OS X.

    Let’s just say that, I dunno, Dell decided to run itself like Apple. Well, Apple benefited from NeXT, which had been in development for over ten years by the time Apple inherited it. Does Dell have ten years to create an alternative to NeXT? And XCode and [etc]?

    There was a window where someone could have picked up the BeOS ball and tried to go somewhere, but that opportunity has long passed. *Perhaps* someone could fork Ubuntu (harkening to KHTML -> Webkit, actually), but I have trouble imagining it.

    Without a wholly-owned, OS X caliber operating system and frameworks, that can fit desktop and mobile OS’s, an Apple-style vertically-oriented ecosystem is impossible.

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  • Donnybrook

    I have often thought that some of Apple’s success stems from
    its failures. I am guessing that Steve Jobs
    experienced a certain amount of pain in losing the company he created. If you have the strength to endure that pain
    and come back to run the company again, it can focus your vision, strengthen
    your determination and hone your skill. Is
    a reaction to attempt to avoid the future pain of failure, or no longer being
    afraid of failure?

    • chano1

      Yes! It might be called The Lessons of Failure. After licking his wounds perhaps, after gaining a little focus and enlightenment too, and studying (or taking advice) about the true criteria for business success, he certainly returned with a quiver full of killer business strategies.
      His success cannot be measured by the winning product pipeline alone. It can be no incidental accident that Apple has one of the cleanest, strongest Balance Sheets of any corporation, in any sector – especially after 5 years of economic collapse and austerity around the world.

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  • StefanC

    From an interview from The Verge with HTC CEO Peter Chou:
    “At HTC, we don’t try and define things, we just make a few and see how the market will like it.”

    This he answered regarding screen sizes. But I think this pretty much sums up what the soul of HTC is, and their strategy.

    http://www.theverge.com/2013/2/19/4005222/htc-ceo-interview-at-one-launch

    • stevesup

      How’s that working out?

    • Walt French

      Well, obviously the few things they try are ones that they think people will like. That said, it otherwise sounds like the exact opposite of Charlie Kindel (IMO very perspicaciously) writes on this post.

  • geekpondering

    It’s also been proven that companies can still make a ton of money copying Apple’s innovations without themselves being able to innovate, so why bother?

  • Randy Davis

    No one can create the “Enlightened” cultural element like Apple has. This is the “Truth” that lies within the uniqueness of Apple’s innovation.

  • http://twitter.com/TechBhurji Sunil

    “…the real magic happens at the intersection of these…”
    –Tim Cook

    intersection of hardware and software, software and services, software and chip design, hardware and peripherals, specialized CNC machines and hardware, System on a Chip and Software, Software and firmware, Datacenters and APIs, APIs and Software, Material Science and Hardware, Content and Software, Sensors and Software, and on and on..

    Apple does so many things itself that it has higher probability to find magic at all these interfaces compared to say a software only or hardware only company.

  • prak

    “They became farmers in the fields of stars; they sowed, and sometimes they reaped. And sometimes, dispassionately, they had to weed.” -Arthur C. Clarke. Different context. Same idea.

  • http://www.florence-journal.com/ af

    Google just tried – http://chrome.blogspot.it/2013/02/the-chromebook-pixel-for-whats-next.html I mean if that isn’t a MacBook… 2nd point – has anyone here read the comments on this same piece by Horace on LinkedIn? An “interesting” contrast of the quality of the commenters on the two sites.

  • chano1

    I believe the whole of the ‘magical’ attributes, the maverick nature, the engagement with the customer and all the myriad strands that make up Apple’s so-called DNA; all derive from a single, emphatic mission statement written by Mike Markkula – the original Apple angel financier and mentor to the two Steves.

    It was called The Apple Marketing Philosophy, and it goes like this:

    Point No. 1: Empathy
    Apple should strive for an intimate connection with customers’ feelings. We will truly understand their needs better than any other company.

    Point No. 2: Focus
    To be successful, Apple should center its efforts on accomplishing its main goals, and eliminate all the unimportant opportunities.

    Point No. 3: Impute
    Apple should be constantly aware that companies and their products will be judged by the signals they convey. People DO judge a book by its cover. We may have the best product, the highest quality, the most useful software etc. but if we present them in a slipshod manner, they will be perceived as slipshod; if we present them in a creative, professional manner, we will impute the desired qualities.
    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
    I believe that all of the supposedly uncopyable attributes that underlie Apple’s success and customer loyalty, evolved out of these simple but defining aims.

    • http://twitter.com/asymco Horace Dediu

      These are the principles put forward by Aristotle as the basis of rhetoric (and hence of being a respectable member of society, a foundation of western education until the late 19th century): Ethos, Pathos and Logos. Ethos corresponds to Impute or credibility, Pathos to Empathy and the psychology or the audience and Logos to Focus or patterns of reasoning that are clear.

      • http://twitter.com/asymco Horace Dediu

        The basics of “The Apple Marketing Philosophy” were first promulgated about 2300 years ago.

      • chano1

        That is very good to know Horace, thank you. However, the suggestion of the adoption of these principles at the very beginning of Apple, by Mike Markkula, and the care with which the company has adhered to these principles ever since is, to me, the difference that makes the difference with Apple. It isn’t that these principles cannot be copied by others. It is simply that, in Apple’s market sectors, the others don’t have the integrity, the morality of purpose, or the enlightenment to understand and commit to the fact that the essential relationship is the one with the customer. Everything else, shareholders included, comes second.

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  • mutek

    Apple is a package design company and it’s design driven to the top of management so that engineering are not the stars…
    They need to package a very good product and not build the best techno geek amenities or serve the whole world of flavors…

  • Aditya Andhalikar

    Excellent post to start a discussion . Isn’t it down to integrated vs modular approach? Eventually playing field becomes such that modular players will do well. Hence there is not much incentive to change their existing operations to become vertically integrated. Also I want to point out that this is still early in the game. There is no evidence that modular players have “lost out” . It is too early to make that prediction. It would much make much sense for a new company to take apple’s approach if rather than an established on.

  • Calahan

    Well, actually too many factors among which not the least important one is timing and continued focus on verticalized hardware/software system/application product delivery. But other than the above two, the only two additional things that they did have are control over hardware supply chain at the supply side and ability to change it based on demand and last and most importantly Steve Jobs or Jobsian marketing. Well, the last one – Jobsian marketing – can be attributed to Steve Jobs alone. So Apple’s real differentiating factor was Steve Jobs. Apple without Steve Jobs is not and will never be Apple. It is like Microsoft without Bill Gates lost their product timing and product management abilities.
    The 2nd factor – continued focus on verticalized hardware/software system/application delivery – is what they still have. But other than the TV, wristwatch and wearable computer domains, they actually have no more ability to replicate the ixx success chain. TV looks possibly to be one more hit. But without ground up R&D built to solve NLP, ASP, gesture computing problems etc which are themselves not solved fully yet in the theoritical realm, they have hit the ceiling in the past one year.
    This lack of new profound, disruptive hits is giving time to competitors to match their product feature set and delivery and timing along with Apple. Which is why Apple’s share of the mobile device market has only marginally increased in the last one year. Would Apple have doubled its iOS device market share if Steve Jobs was alive? I think his marketing brilliance will definitely have done this.
    Lastly, one company dominating tech client computing landscape for more than 10 years is way too much. Business history shows this was not possible. Microsoft from 1992 till 2001, Sony from 1989 till 1999 (based on important products only) and IBM from 1965 till 1978 (again the Mainframe line only) shows this really happens, atleast observationally. The geeks will ultimately get tired of Apple much like they got tired of Microsoft and now Google. That is a group psychological dynamic which no single person or organization can control and grow on for ever. Simply put, there are no Cinderella like fairy tale stories in technology.
    Horace Dediu is relatively wrong – innovation is not present only in one organization’s culture. He can call it DNA etc. But ultimately it is a lot more complicated to create coming in from the chaotic and dynamical system dynamics of some xxxxx # of psychological minds present and working in an organization. Organizations rise and fal. That is the nature of human institutions. America rose. Now America has stagnated atleast since 2005. Can we blame the White House or the Government for all of it and ignore the complex dynamics of a 300 million society institutionally along with those of other states in the world which is the real reason that America is now both on absolute, relative terms and possibly real world statistics wise economically stagnated?

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  • some_dude

    There is a danger or heuristic error in this analysis as the conclusions are anchored to relatively recent events in the history of Apple: the consolidation of the MP3 device market, and, the smart phone market (the tablet play is less revolutionary and more iterative).

    Assuming that Apple owns encapsulation of competitive feature sets based on two recent events is risky.

    This “integration” analysis seems better grounded and on point. Apple likely enjoys a competitive advantage per Porter’s Value Chain model. To my mind, the revolutionary decision that Apple made was to kill the Apple clone market. With that decision they essentially told the market that the value that Apple delivered was something greater than the obvious outputs.

    • http://www.asymco.com Horace Dediu

      I Suggest abandoning the Porter model as it assumes static value chains. It has been shown that value chains evolve.

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  • ADVILL

    Apple can´t be copy because they absorb most of the worldwide capacity of strategic parts, is not only a price / volume fact, is also a availability / price fact for the rest of competitors.

    That´s why only Samsung has been able to present itself as an alternative..because there were suppliers of Apple, still the last is getting 70% of the worldwide profits of the industry.

    I´m sure that even Samsung is losing money (they are not because charge zero or below price for themselves, and subsidies with the rest of products) which is not the case for Nokia, HTC etc.

    So if you want to call that a magical process…it is!! because how do you explain that a “NO hardware producer” is able to create a product which is unbeatable even for other that produce and owns factories.

    That is the real value of the mountain of money of Apple and that is the real ability of Mr. Cooks.

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  • Butch

    It’s like asking “Why Doesn’t Anybody Copy Spielberg?”.
    Got it?!

    • http://www.asymco.com Horace Dediu

      That is not the question. The question is why doesn’t anybody try to copy Spielberg?

  • Not a fanboy.

    Holy Applefanboy circle jerk ! Nobody copies Apple because they don’t need to. Apple’s not this magical company . Why waste resources innovating when you can just improve on a competitor’s product . That’s what smart companies with limited resources do.

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