Tech.pinions Podcast: Discussing Disruption Theory

Ben Bajarin:

A few weeks back Horace Dediu of Asymco and I were having dinner and we got to discussing some of this updated thoughts on disruption theory. One bit in particular was how the luxury tech market was causing him to evolve some thinking on the theory as it relates to consumer markets. I thought it would be great to have him on and we could chat more about disruption and the role it plays in the technology industry in the 21st century.

via Podcast: Discussing Disruption Theory | Tech.pinions – Perspective, Insight, Analysis.

  • normm

    You characterize Apple as disrupting Samsung. Aren’t they just outcompeting them? Particularly last quarter, where Samsung’s fall didn’t depend on new larger iPhones.

    • I don’t think I said Apple is disrupting Samsung. If I did it would be a mistake.

  • stefnagel

    “It’s trust, trustworthiness…. How do I build a spreadsheet on trust?”

    1. Conversation: Externally, trust can be built and measured simultaneously. Qualitative research affirms and confirms trust with a relational approach, aka, conversation, dialog. OTHO, quantitive research, à la spreadsheets, can breed mistrust.

    2. Commitment: Internally, integrity is the necessary complement of trust. Organizational integrity resides in an active and abiding commitment to a mission that engenders trust, i.e., “the best for the rest,” says Apple. OTOH, Google’s “do no evil” leaves lots of latitude for knavery.

    3. Cognition: Technically it’s heuristics: “experience-based techniques for problem solving, learning, and discovery that finds a solution which is not guaranteed to be optimal, but good enough for a given set of goals…” Heuristics is how we judge organizations and trust them. Or not.

  • stefnagel

    It’s trust, trustworthiness….

    It’s all about trust. When I worked in book publishing, I once submitted our standard contract to a law firm for review. It came back gutted. I threw it away.

    I never saw a contract that was of any value if trust was missing or broken. An agreement can affirm a relationship and even build it; a contract cannot replace a relationship, cannot replace trust.