We welcome Henri Dediu for an advance look at technology and the world from the point of view of the latest generation. Insights from this unique perspective and your questions on this special episode of The Critical Path.
Source: The Critical Path #162
Lots of talk about cars, Elon Musk et. al. and even Twitter.
Source: The Critical Path #161
On what it means to be great, Apple’s 13 Million iPhone weekend and the iPad Pro and a lot of listener questions on the 160th episode of The Critical Path.
Source: The Critical Path #160
Mathew Desmond of Capgemini joins us to discuss Cars Online 2015: “The Selfie Experience, The evolving power of the connected customer.”
We begin with the finding that “One-half of customers are interested in buying a car from a tech company like Apple or Google. This is true even of customers who are satisfied with their current brand and dealer experience. It is particularly true of young customers (65%) and those in growth markets (China: 74%; India: 81%).”
Backing up a bit, we discuss the automaker’s dilemma, that is the legacy manufacturing, distribution and support infrastructure and contrast that with the “clean slate” approach an entrant might enjoy.
The concept and inherent conflicts of a “Master Customer Record” fuels a deeper dive into “Continuity”, the buyer’s desire for a seamless experience.
Finally, we reflect on the perils that may lie ahead as the auto ecosystem attempts to improve the retail experience.
Listen via Asymcar.
My presentation at Aalto University in Helsinki on The Modular Revolution. This is what you get if you give me a whole hour to talk.
Horace and Anders revisit Apple TV and answer listener questions in this special 2 hour episode.
Source: 5by5 | The Critical Path #159: The Appification of TV, Revisited
Should organizations hire people with industry skills and experience or capable, driven outsiders?
Horace shares tales from Henry Ford’s personnel practices during the Model T to Model A transition.
A discussion of aesthetics and jobs to be done. Tesla’s development, supply chain, aesthetics and market position while contrasting that with Toyota’s introduction of the Prius.
We close with speculation on what a “meaningful contribution” to the auto ecosystem might look like.
Horace interviews Whitney Johnson about her new book Disrupt Yourself. How can the theory of disruptive innovation be applied to you? How can you disrupt yourself?
Source: The Critical Path #158
Horace discusses the recent market turmoil and takes listener questions on everything from Alphabet to SpaceX.
Source: The Critical Path #157