About a month ago, we said we’d like you to use a credit card when you buy your iPad, and that was the best way we could think of to make sure that people only brought two per individual,” said Johnson. “And then it came to our attention that Diane [Campbell], through your story, was very interested in buying an iPad with cash, and we made a decision today to change that.”
Johnson said our story triggered a company-wide policy change. As of today, anyone can pay for an iPad with cash.
As a gesture of goodwill toward Diane Campbell, the woman whose experience brought the issue considerable publicity, two employees visited her home today to offer her an iPad free of charge.
“I am just so excited,” said Campbell. “Words can’t explain right now.”